SURNOUFTECH CUSTOMER RELATIONSHIP MANAGEMENT (CRM)

We ensure that your CRM system is designed to support fine-tuned, interactive communication with customers and allows to flexibly adjust your customer policy and marketing strategy to the changing customer needs.
RM system allows businesses to manage business relationships and the data and information associated with them.
With CRM, you can store customer and prospect contact information, accounts, leads, and sales opportunities in one central location, ideally in the cloud so the information is accessible by many, in real time.
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CRM re-targeting, social CRM and other cross-channel CRM strategies to build or enhance your loyalty program.

Integrating your loyalty program into all your CRM marketing channels, and your marketing calendar proves it. Every quarter you have a dedicated message highlighting the program’s benefits and the bi-annual program promotions. You have email, website banner/nav, Facebook, Instagram and Twitter covered.
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CLIENT MANAGEMENT SYSTEM

Online business owners interested in capturing additional market share will need to review their CRM software. By implementing the best client management software, the online business owner should gain a competitive edge. Surnouftech provides the best client management software, or CRM, for their specific online business.

SALES & MARKETING AUTOMATION

  • Leads and opportunities management
  • Product management
  • Campaign management, results acquisition and assessment
  • Sales administration
  • Contract and Order management
  • Sales cycle & pipeline management
  • Corporate data flow & Knowledge management
  • Document management
  • Collaboration workspaces
  • CRM system remote and mobile access
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LEAD MANAGEMENT

To automate your processes for lead follow-up, lead database management, and lead conversion optimization so that you consistently convert a higher percentage of your quality leads with little to no manual effort on your part.
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MANAGE COMMUNICATION HISTORY

By knowing more about your customers’ needs your business is equipped with the knowledge required to respond to queries in a timely and professional manner. By keeping track of your customer’s preferences you are given the advantage of knowing, or at least anticipating, what they want out of a given product or service. Having information stored in one centralized place means your business can take ownership of your employee’s customer knowledge. This means your business will not suffer if an employee is out for the day or leaves the organisation.

Our Associates

Our Location

Exit 5, Almoroj, Riyadh, KSA

(966) 558-502277

(966) 11-4557147

(966) 11-4557247

info@surnuftech.com